291 Montgomery Rd, Montgomery, IL 60538, USA
I'm a fan of these folks. I had a small issue with a relatively inexpensive item I had ordered. You know, the kind of issue that you debate with yourself whether or not it's even worth the time to phone the store and discuss. I decided this problem was worth a quick call and promptly landed myself on the phone with the store manager in Montgomery. This gentleman treated me as if I was the single most important customer he had spoken with all month. I honestly left that call feeling like a champ. Not only did he resolve my issue immediately, he did it with such care and concern that I guarantee all of my future purchases with Quinlan and Fabish will be money well spent. Thank you.
Quinlan & Fabish Music Company, located at 291 Montgomery Rd, Montgomery, IL 60538, USA, serves the local community by providing musical instruments and supporting music education. You can contact them at (630) 906-6595 or +1 630-906-6595.
While categorized in the "Music Instrument Stores Near Me" platform, Quinlan & Fabish Music Company's services extend beyond simple retail. They are recognized for their strong support of school band and orchestra programs, offering a reliable source for quality instruments and related services. Customer reviews consistently highlight their exceptional customer service and trustworthiness.
Customers have praised the company's commitment to resolving issues promptly and with genuine care. One reviewer shared a positive experience where a minor issue was handled with utmost professionalism, leaving them feeling valued. Another customer, who has utilized their services for their four children over 15 years, attests to the consistent quality and reliability of the company.
The staff is described as knowledgeable and helpful, contributing to a positive customer experience. This long-term customer relationship indicates a strong sense of trust and dependability, which is considered a rare quality in today's business environment.
In summary, Quinlan & Fabish Music Company offers not only musical instruments but also a strong commitment to music education and exceptional customer service, making them a trusted and valuable resource in the community.
291 Montgomery Rd, Montgomery, IL 60538, USA
Get directionsI'm a fan of these folks. I had a small issue with a relatively inexpensive item I had ordered. You know, the kind of issue that you debate with yourself whether or not it's even worth the time to phone the store and discuss. I decided this problem was worth a quick call and promptly landed myself on the phone with the store manager in Montgomery. This gentleman treated me as if I was the single most important customer he had spoken with all month. I honestly left that call feeling like a champ. Not only did he resolve my issue immediately, he did it with such care and concern that I guarantee all of my future purchases with Quinlan and Fabish will be money well spent. Thank you.
Jan 12, 2021 · Mark Lobos4 of 4 kids have gotten their band/orchestra instruments through this organization - spanning 15 years. I have never been disappointed in the quality or service they provide. Their staff is knowledgeable and helpful. You can depend on this business AND you can trust them. A rare quality these days. We are lucky to have them in our community.
Feb 25, 2017 · Cara HerbigWent to my daughter's school for "band info" night. Even with Covid, they had the kids trying out wind instruments (I REALLY hope they cleaned them properly between kids). She liked the flute and I was presented with an "agreement" for 4 month trial of $72 (reasonable) and then $40/mo for 2.5 YEARS. The guy (who never even introduced himself) tried to put an "agreement" in front of me; told me it wasn't a purchase contract (really, then what would it be with a total price of over $1,000 on it? That price and my signature makes it a ...contract...). I hit the brakes; no way am I paying a thousand dollars for anything my kid needs to keep safe, clean and protected... He actually got an attitude, huffing and ripping up the paper. This is thru the school so shame on them too but I walked in for a 10yo to try an instrument so she could join band with her friends and found myself with a washed-up-car-salesman-trying-to-sell-me-a-timeshare feeling. Oh, and lets not forget the "book", "music stand" and "cleaning cloth" that were...you guessed it...EXTRA $! I LMAO all the way to the car.
Apr 23, 2022 · Victoria HalsteadYou will not find a better place for customer service! The staff members are the nicest people around, will do just about anything to help you - 1st class!, and are super professional. I can't say enough about this company & the people it hires. I wish every company took the pride and care that this place does!
Apr 28, 2022 · Jeff BooneVery good place for any music needs. I have used their services for my son's violin needs. Courteous staff and prompt service. Well recommended for all music instruments need in and around Aurora
Mar 03, 2021 · Sanjivi Natarajan评价提示
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