Best Buy

I purchased a 98 inch Samsung TV that needed to be mounted in a difficult spot on my living room wall. However, Anthony and his partner did a phenomenal job mounting it. It was very difficult and they got it done with no damage to my home!. They were very professional, helpful and kind. Too many times people only give reviews when they are upset, I think these employees deserve to be recognized for their great work. They were at my house for at least an hour if not more. They did not seem rushed either and they still had two more stops to go. Great job. I definitely recommend paying for the Geek Squad installation service at Best Buy. I used the Best Buy in Davenport, Iowa.

I recently ordered a product online from Best Buy - Davenport and opted for in-store pickup. I was amazed by how fast and efficient the whole process was! My order was ready for pickup within 10 minutes. The employee who assisted me with the pickup was incredibly friendly and helpful, making the experience even better. I'm extremely satisfied with the seamless service!

The place is trashed, it looks more like Black Friday storage than an actual store. It's impossible to get a wheelchair through most of the side isles. Went to look at physical models of a new phone (Motorola), only to be told there was no display, no open boxed phones available, and we wouldn't be allowed to open the two plain brown boxes with nothing but their names on them until they were purchased. If there was literally any other place in the Quad Cities we could have gone, we would have walked out.

They do not keep 10ft computer power cables in their inventory at all. Best Buy is supposed to be an electronics and computer store. Absolute waste of my time to go there for a BASIC COMPUTER POWER CABLE. Now there's a reply from the owner here on google asking me to use social media to help assist with the issue. I don't use social media and i'm not going to sign up for it just for them to look further into this, google review should be enough, it already has the store location where it took place at along with the date and time.

Tried to return some $50 light switches my brother bought me for my birthday. Was planning on simply getting Store credit so that I could turn around and spend $200 on new AirPods. Was rudely told I could not get Store credit for the switches. The last time I was in this Best Buy I dealt with horrible customer service and because of that reason have not been back in two years. This is exactly why Best Buy is going out of business. I can’t even try to spend money there without being turned away…