Kagan and Gaines Music Co., Inc

I can't tell you how many times I drove by this place not knowing what was inside. I thought they just dealt with school band instruments. I had my bass go sideways on me the night before a gig and was in a tight spot. The staff here was all booked for setups but offered to help me get taken care of none the less. I actually opted to come in and take a look at their Yamaha stock. WOW! I was blown away by the set up in the back room. It seriously rivals the likes of Chicago Music Exchange etc. 20 min later I walked out with my new Yamaha TRBX 504 ready to get back to gigging. Staff was friendly, knowledgable, and extremely helpful. The facilities are next level. Go check this place out for any and all things musical. I will for sure be going back for parts and tune ups.

The place to go in the area as an upright bass player, or really any musician in general. It's very clear that they genuinely care about their customers and will go out of their way to make sure you are happy. I was on a tight budget for a midrange bass and they went out of their way to make sure I was getting exactly what I wanted at an extremely fair price, including setting up multiple basses with my preferred string and letting me keep one at home for awhile before paying. They also let me take it back a few times to make adjustments to make sure the setup perfectly tailored my needs. I expected to just get a decent plywood but ended up with a caved top romanian bass I love due to their helpfulness and flexibility. Don’t go to Guitar Center or play russian roulette buying online, go support this local shop. I’m 45 minutes out and it’s well worth it.

If I could give this store 10 stars, I definitely would! My daughter and I went to purchase a cello and the whole experience was phenomenal. The owner, Joe, showed us a variety of cellos in varying price ranges and was very knowledgeable about where the cello was made and its history. We went back a few times as we visited other stores but ultimately, the quality and variety that Kagan & Gaines offers was unmatched. Not only was Joe friendly and knowledgeable but the entire staff made shopping at the store a pleasurable experience. They have a wide selection of instruments, even unique and rare ones, they offer lessons, and do repairs and maintenance. They have definitely gained loyal customers with our family.

Needed a cable in a hurry! Nice to have a local option to support and very convenient for those in Oak Park / Forest Park / Berwyn / Riverside area.

Amazing service! We have been customers for about 7 years. I can't tell you how many times they have helped with my son's instruments in a hurry. They always go out of their way to provide excellent service. I purchased a cello elsewhere, they were able to repair it and leave it in great playing condition. I was so impressed. Any other instrument that my son plays, we can always get repaired here. They are definitely an asset to the community. I've never had a bad experience here. I highly recommend them!!