Best Buy

Came in looking for a tv and a blender and Johnny helped me out. Johnny found a tv that was perfect for me and also a tv mount that I needed. By far some of the best customer service I've received at a bestbuy will definitely be coming back here. Ran into some issues with my bestbuy card being closed and he easily helped me reopen my account without any hassle and made the whole experience wonderful. Thanks for all your help Johnny. I'll be recommending this store to anyone that needs to to buy any electronics.

I went in here with a clear budget wanting to buy a laptop and Holly and Hannah in the computer department helped me , they did not rush me they did not force me to go out of my budget they were both really friendly and helpful also had knowledge about the software I was asking about! They were very helpful and I walked out with a better laptop than I initially had in mind all the while still staying in my budget so I just want to thank them and I hope they move up in their positions (if not already) because they deserve it!! Great customer service ladies!!

Great ordering process using the Best Buy app. Quickly available with no shipping cost for in-store pick up The locker process worked great. Unfortunately, I haven’t been able to get the Amazon fire stick to work.

The staff has always been very kind and helpful, with the exception of one older, shorter gentleman who wears glasses. I’ve interacted with him twice, with some time in between, and both times his responses made it seem like he didn’t care and left me feeling belittled, even though my questions were genuine. He comes across as the kind of salesman who makes you feel like you’re wasting his time and unlikely to make a purchase. I’m genuinely offended by this gentleman’s attitude and sincerely hope Best Buy addresses this. At the very least, he should be expected to treat customers with the same respect and professionalism shown by the rest of the staff. Even one time while I was making a purchase and entering my SSN to their POS machine to open my account, instead of looking elsewhere he was looking straight in that machine while I type my SSN. My wife spotted him doing that multiple times as there was technical issue at BestBuy servers and i had to enter it multiple times. I mean you’re not suppose to do that man. At least have basic ethics!! I’ve made many purchases from Best Buy, both online and in-store, but due to the negative experience I’ve had with this individual, I’m seriously reconsidering making any future purchases.

I had a great experience here! I came in looking for a new laptop. Lukas from the Geek Squad provided excellent service. He was very kind and personable. He listened to me and gave me his honest and best advice for my needs. Very knowledgeable. Then, Jay assisted in the check-out process. He even asked if I had any further questions about the laptop before checking out! He was kind and very helpful. Overall wonderful experience!