6900 S Westnedge Ave, Portage, MI 49002, USA
I have to say I am very thankful for Agent Brian at Best Buy. My laptop crashed on me and he saved it. He was very considerate and understanding. After discussing the problem he made arrangements to take care of it. I'm happy to say it's running like new. So if you need assistance with your electronics it's worth stopping in here and seeing them. Thanks again Brian
Welcome to Best Buy, your ultimate destination for electronics, home appliances, and tech solutions in Portage, Michigan. Nestled at 6900 S Westnedge Ave, we pride ourselves on offering an unparalleled shopping experience that combines cutting-edge technology with exceptional customer service. Whether you're looking for the latest gadgets, home entertainment systems, or reliable home appliances, Best Buy has everything you need under one roof.
Our store is designed to be a seamless and enjoyable shopping destination for customers of all ages. From our extensive product selection to our knowledgeable staff, we aim to make your visit both productive and pleasant. The store's layout is carefully curated to ensure easy navigation, making it simple to find what you're looking for without hassle.
Best Buy offers a wide range of products, including:
In addition to our product offerings, Best Buy is known for its exceptional customer service. Our team of experts is always on hand to assist you in finding the right products and providing technical support when needed. Whether you're troubleshooting a crashed laptop or looking for advice on the best home appliance to suit your needs, we're here to help.
One of our standout services is our tech repair and support. Many customers have shared their positive experiences with us, such as Agent Brian who successfully repaired a customer's crashed laptop, restoring it to like-new condition. This level of care and expertise is what sets Best Buy apart from other retailers.
When it comes to promotions and deals, Best Buy often offers attractive financing options and extended warranties to make your purchases more affordable. For example, one satisfied customer highlighted the 18 months free financing and an extended 5-year warranty on a high-quality Electrolux washer and dryer set. These kinds of deals ensure that you can get the products you need without breaking the bank.
Our open hours are designed to accommodate your busy schedule:
If you're ever in need of assistance, feel free to contact us directly at 1 269-327-2008. Our team is ready to help with any inquiries or emergencies.
Customer feedback plays a crucial role in shaping our services and ensuring we meet your expectations. Many customers have shared their positive experiences with us, such as:
These testimonials highlight our commitment to delivering a superior shopping experience. We invite you to visit us at 6900 S Westnedge Ave in Portage, MI, during our convenient hours. Whether you're shopping for yourself or looking for the perfect gift, Best Buy is here to make your tech and home goods dreams a reality.
Thank you for choosing Best Buy as your trusted electronics and home goods retailer. We look forward to welcoming you soon!
6900 S Westnedge Ave, Portage, MI 49002, USA
Get directionsI have to say I am very thankful for Agent Brian at Best Buy. My laptop crashed on me and he saved it. He was very considerate and understanding. After discussing the problem he made arrangements to take care of it. I'm happy to say it's running like new. So if you need assistance with your electronics it's worth stopping in here and seeing them. Thanks again Brian
Mar 04, 2025 · Raul MirelesWe've been searching for a dumb washer and dryer for a year. Today, we purchased an Electrolux set that ticked all of our boxes with the 7637 series. Best Buy offered 18 months free financing through their Visa credit card and an extended 5 year warranty for purchase. Having smart laundry appliances just didn't compute for us, and store representative Kalil made the sale a smooth and enjoyable process. We're excited to take delivery in our home in 2 days.
Mar 23, 2025 · SteveCrappy Best Buy, but the only one nearby. The line is so slow. They have maybe half or a quarter of the checkout registers they used to have, and even then they're not always staffed. Often, lots of stuff is out of stock. You can order curbside and it isn't actually curbside because it will make you come in to pick it up. There's always a group of staff loitering around the entrance rather than doing much or helping with the line. Service in the dumpster basically. Place is on the downhill.
Dec 22, 2024 · Alana MI brought my iphone in to repair the back (broken glass). I had made an appointment, stupidly signed some consent form, dropped it off, but when I went to pick it up 6 hours later I was told the damage was worse and they already sent it in to Apple for repairs. I was told I would get my phone back in a week at the latest. I don’t have a spare phone to use in the meantime but I can be patient. It’s been well over a week and I’m mostly upset by both Geek Squad and Best Buy’s complete lack of communication (no confirmation emails, update calls, etc.). There is no customer service. I’ve tried calling using my husbands phone (just brings you to some bs ai service or else someone who works offsite who can only look up order numbers), tried the auto chat online, I’ve tried looking up the service number to track my phone (hasn’t been updated since I dropped it off), and I’ve been into the store multiple times to speak to any employee of any kind both WITH AND WITHOUT their appointment system and no one can speak to me (I just get referred to make yet another appointment or else leave after waiting almost an hour with an appt). I just want to ask where my phone is/for an update. I already paid for repairs but I would honestly rather pay for a brand new phone from my cell service provider than continue dealing with either Geek Squad or Best Buy.
Mar 29, 2025 · Madison BeebeI went to Best Buy at the suggestion of the Spectrum salesman who had been unable to transfer data from my husband's old phone to his new. Dan The Man at Geek Sqaud was able to do it right on the spot in under 15 minutes! By changing various settings on the old phone and updating it, he successfully saved and transfered pictures, contacts etc. He charged me a third of what I thought it would be, calling it a "quick fix." I was definitely one satisfied customer! Friendly, courteous, and all around awesome service. I would highly recommend Dan at Geek Squad :-)
Mar 07, 2025 · Jennifer Hayes
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