Barnes & Noble ico

Barnes & Noble

Music Instrument near meMichiganMuskegon CountyMuskegonHarvey Street

Lake shore Marketplace, 5275 Harvey St, Muskegon, MI 49444, USA

4.0

If i can give a no star i will but unfortunately i cant. We come here all the time because we come and buy books every Sunday, we always stopped to get a drink and this is the only time that we get a very poor service. We came around 4:30, we just left and i am not so happy with how poor service this location gave us. So disappointing! My husband has to tell the lady 4 times about his order and she was slamming the monitor when she was taking his order, and when i get my order, its not even full and she didn’t care at all. This person should get another training because she can’t do her job! It is sad. If u are not happy with your job, quit, don’t get mad at your customers, we didn’t do you any wrong, we just want a drink but i guess, we can’t even get that in this place.

Mariel Agustin-VanDommelen
  • Overview
  • (231) 798-4388
  • stores.barnesandnoble.com

Hours

Monday 10:00 AM - 9:00 PM
Tuesday 10:00 AM - 9:00 PM
Wednesday 10:00 AM - 9:00 PM
Thursday 10:00 AM - 9:00 PM
Friday 10:00 AM - 9:00 PM
Saturday 10:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM

Barnes & Noble Introduce

Barnes & Noble at Lake shore Marketplace is a premier destination for book enthusiasts and coffee lovers alike. Nestled in the charming town of Muskegon, MI, this store provides a cozy atmosphere where you can explore an extensive collection of books across various genres, enjoy a premium coffee experience at the Starbucks cafe, and engage in various activities for readers of all ages.

The store features a well-organized layout with inviting nooks and crannies, making it ideal for both casual browsers and avid readers. The store boasts an impressive selection of books, including bestsellers, children's literature, and a dedicated stationery section that appeals to creative minds. Additionally, Barnes & Noble offers a children's playroom equipped with Lego and toys, providing a fun space for young visitors.

  • Opening Hours: Monday-Friday: 10:00 AM - 9:00 PM; Saturday: 10:00 AM - 9:00 PM; Sunday: 11:00 AM - 7:00 PM
  • Address: Lake shore Marketplace, 5275 Harvey St, Muskegon, MI 49444, USA
  • Contact Phone: 1 231-798-4388
  • Special Features: Starbucks cafe, children's playroom, arts & stationery section

Barnes & Noble is more than just a bookstore; it’s a community hub. The store regularly hosts book clubs, author signings, and other literary events, making it a great place to connect with fellow readers. Whether you're looking for the latest bestseller or a special gift for someone else, Barnes & Noble has something for everyone.

Customers appreciate the friendly and helpful staff who are always ready to assist with finding the perfect book or enjoying a well-deserved coffee break. The store’s welcoming environment is perfect for spending a lazy afternoon or a rainy day, offering a retreat from the hustle and bustle of daily life.

While most visitors have had positive experiences, there have been occasional reports of poor service. For instance, one customer shared their disappointment with the slow and unattentive service during a visit at 4:30 PM. However, these instances are rare and do not reflect the overall quality of the store.

Barnes & Noble continues to be a go-to destination for book lovers in Muskegon, offering a unique blend of literature, relaxation, and community engagement. Visit today and immerse yourself in the world of books!

Barnes & Noble Photos

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Barnes & Noble Location

Barnes & Noble

Lake shore Marketplace, 5275 Harvey St, Muskegon, MI 49444, USA

Get directions

Reviews

If i can give a no star i will but unfortunately i cant. We come here all the time because we come and buy books every Sunday, we always stopped to get a drink and this is the only time that we get a very poor service. We came around 4:30, we just left and i am not so happy with how poor service this location gave us. So disappointing! My husband has to tell the lady 4 times about his order and she was slamming the monitor when she was taking his order, and when i get my order, its not even full and she didn’t care at all. This person should get another training because she can’t do her job! It is sad. If u are not happy with your job, quit, don’t get mad at your customers, we didn’t do you any wrong, we just want a drink but i guess, we can’t even get that in this place.

Dec 10, 2024 · Mariel Agustin-VanDommelen

This Barnes & nobles will make you remember how much fun it is to go to a bookstore. Nice layout with nooks and crannies. Nice arts & stationery section, children's playroom with Lego and toys, and a Starbucks coffee shop. Great place to spend a winter or gray day. Friendly and helpful staff.

Dec 15, 2024 · Ruth Roderick

I recently had a very disappointing experience at Barnes and Noble Starbucks cashier .A new worker provided me with poor service and a rude attitude. They handed me cold and hard food, didn’t even bother to ask if my order was for here or to go, and showed no courtesy throughout the interaction—not even an apology. Customer service is a key part of any business, and unfortunately, this experience fell far below expectations. I hope management addresses this issue to ensure better service in the future.

Nov 17, 2024 · Ellen Sobczak

Very helpful staff made recommendations based on the age of my grandchildren. This was a great way to screen for appropriateness and appeal. Pleasant environment.

Nov 15, 2024 · David VanderVeen

Barnes & Noble is a great place to stop and read some books, magazines, and other periodicals. Not only for adults, but for children as well. They have a cool section for children to play with a Thomas The Train play set. They offer a great selection of toys. They have a Starbucks located here as well. They also have free WiFi. Their prices may not always be the cheapest, but they are competitive. And with their frequent buyers program, you save even more.

Feb 11, 2018 · Curtis Bolt

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